Assessment of Service Provision by Centres for Social Work for Survivors of Domestic Violence

Prepared by Adelina Berisha and Nicole Farnsworth for the Kosovo Women’s Network

Introduction
As part of the regional project “Institutionalizing Quality Rehabilitation and Integration Services for violence survivors” supported by Austrian Development Agency, the Kosovo Women’s Network (KWN) conducted this end-line study. It follows the baseline study
conducted in 2020 that aimed to assess the satisfaction of women victims of violence and users of services in Centres for Social Work (CSWs), drawing from the experiences of women in shelters for victims of domestic violence. The purpose of this assessment was to compare data to see if there were improvements in service provision provided by CSWs. Each partner in the aforementioned project conducted the same study in their respective country, using the same methodology, adapted to local contexts, primarily to local legislation mainly.